Sending SQL Log Files

Owned by Axel J Alvarez
Last updated: Mar 17, 2021
1 min read

{RCT 1.2.19, all computers: SQL Server 2008}
Use the file explorer to go to the "Program Files (x86)\Microsoft SQL Server\100\Setup Bootstrap\Log" folder. Zip up this entire folder and open ticket in Help Desk for Tech Support Team.

 

{RCT 2.0.37 and Win7, Win8 32bit or Win10 32bit computers: SQL Server 2104}
Use the file explorer to go to the "Program Files (x86)\ Microsoft SQL Server\120\Setup Bootstrap\Log" folder. Zip up this entire folder and open ticket in Help Desk for Tech Support Team.

 

{RCT 2.1.xx or RCT 2.0.37 and Win8 64bit or Win10 64bit computers: SQL Server 2016}
Use the file explorer to go to the "Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log" folder. Zip up this entire folder and open ticket in Help Desk for Tech Support Team.